Refund Policy
Last Updated: April 12, 2025
1. Overview
Thank you for subscribing to Background Remover. We strive to provide a high-quality service. This policy outlines the conditions under which refunds may be granted for our subscription plans.
2. Subscription Refunds
Due to the nature of our digital service and the immediate access provided upon subscription, we generally do not offer refunds for subscription fees once a payment has been processed. This applies to monthly and annual plans.
3. Exceptions
While we generally do not offer refunds, they may be considered on a case-by-case basis under exceptional circumstances. Such circumstances include significant technical issues that prevent the core functionality of the service and cannot be resolved by our support team within a reasonable timeframe, or billing errors that result in accidental duplicate charges.
To request a refund based on these exceptions, please contact our support team at support@backgroundremover.com within 7 days of the transaction date, providing detailed information about the issue.
4. Cancellation
You can cancel your subscription at any time through your account settings. Upon cancellation, you will retain access to the paid features until the end of your current billing cycle. No refunds will be provided for the remaining period of the billing cycle after cancellation.
5. Changes to this Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. Your continued use of the service after changes constitutes acceptance of the new policy.
6. Contact Us
If you have questions about this Refund Policy, please contact us at support@backgroundremover.com.