Privacy Policy

1. Introduction

Welcome to Background Remover. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our professional image background removal service.

2. Data We Collect

When you use Background Remover, we collect certain information necessary to provide our service. This includes account details such as your email address and name, usage data like your background removal requests and settings preferences, payment information which is securely processed via Stripe, and the images you submit for background removal.

3. How We Use Your Data & Legal Basis

We use your data based on specific legal grounds. Primarily, we use your account information, usage data, and submitted images to fulfill our service agreement with you (Contract Necessity). This includes processing payments through Stripe to manage your subscription (Contract Necessity). We also use your data for our Legitimate Interests, such as communicating with you about service updates or inquiries, improving our service by analyzing anonymized usage data and images (as permitted by the license you grant in our Terms of Service), and ensuring platform security by monitoring usage to prevent fraud. For any other purposes, we will explicitly ask for your Consent.

4. Data Sharing and Third Parties

We value your privacy and do not sell your personal data. We share it only with trusted third parties essential for operating our service. This includes sharing necessary information with providers for secure Payment Processing (we do not store your full payment card details), utilizing Cloud Hosting & Infrastructure providers who host our application and data under strict security agreements, using Analytics services for aggregated and anonymized analysis of site usage to improve our service, and managing information in a support platform if you contact Customer Support. We may also disclose data if required by Legal Requirements or to protect our rights. We ensure all these third parties uphold high data protection standards.

5. Cookies and Tracking Technologies

We use essential cookies required for website functionality (like keeping you logged in) and analytics cookies to understand how our site is used. You can manage cookie preferences through your browser settings.

6. Data Retention

We store your processed images for 30 days, after which they are automatically deleted. Account information is retained as long as you maintain an active account with us.

7. Your Rights

You have several rights regarding your personal data. These include the right to access your data, correct any inaccuracies, request the deletion of your data, export your data in a usable format, and withdraw your consent for processing where consent was the original basis.

To exercise these rights, please contact us at privacy@backgroundremover.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. International Data Transfers

Your information may be processed in countries other than your own, including the United States, where our servers may be located. We ensure appropriate safeguards are in place for such transfers, relying on mechanisms like Standard Contractual Clauses where required by law (e.g., for transfers from the EEA/UK).

9. Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected such data, we will take steps to delete it.

10. Security

We are committed to protecting your data and implement industry-standard security measures. These practices include secure authentication and identity verification methods, encryption for data storage and transmission, robust database security policies with strict access controls, and regular security monitoring and system updates.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@backgroundremover.com